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Privacy Policy

How ThinkAny collects, uses, and protects your personal information.

Last updated: 2026-05-21

Introduction

Guangzhou ThinkAny Intelligent Technology Co., Ltd. ("ThinkAny", "we", "our", or "the Company") takes your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit thinkany.cn and use our products (including but not limited to ThinkAny, ShipAny, WorkAny, FastClaw, WeClaw, and MCP.so).

By continuing to use our website or services, you agree to the processing of your information as described in this Policy.

Information We Collect

To provide and continuously improve our services, we may collect the following types of information:

  1. Account information — name, email, phone number, organization, and login credentials you provide when registering.
  2. Usage data — your interactions with the services, including features used, frequency, timestamps, and performance metrics.
  3. Device & log information — device model, operating system, browser type, IP address, and cookie identifiers, used for security and compatibility.
  4. Content data — prompts, uploaded files, and conversation history you actively submit while using our AI products. We apply strict access controls to this data.
  5. Payment information — handled by compliant third-party payment processors (e.g., Stripe, Alipay, WeChat Pay). We do not store complete card numbers on our servers.

How We Use Your Information

We use the collected information to:

  • Provide, maintain, and improve our products and services;
  • Process orders, subscriptions, and billing, and send related notifications;
  • Send account security alerts, technical notices, and necessary customer service emails;
  • Respond to your inquiries, feedback, refund requests, and partnership opportunities;
  • Detect, prevent, and address fraud, abuse, and violations of our Terms of Service;
  • Conduct lawful data analysis to improve product experience.

Information Sharing and Disclosure

We do not sell your personal information. We share data only in the following limited circumstances:

  • With trusted third-party vendors who help operate our services (cloud, customer support, email, payment), under confidentiality agreements;
  • To comply with applicable laws, regulations, judicial processes, or mandatory requests from government authorities;
  • To protect the legitimate rights, property, or safety of ThinkAny, our users, or the public;
  • In the event of a merger, acquisition, or asset sale, with successors who remain bound by this Privacy Policy.

Data Storage and Cross-Border Transfer

Your data is primarily stored on servers located within the People's Republic of China. If cross-border transfer is required for business purposes, we will follow compliance procedures under the PRC Personal Information Protection Law (PIPL) and other applicable regulations, and seek your separate consent where necessary.

Data Security

We employ industry-standard security measures, including transport encryption, access controls, principle of least privilege, and regular security audits. Please note that internet transmission is never 100% secure. In the event of a data security incident, we will notify you and relevant authorities as required by law.

Your Rights

Under the PIPL and other applicable laws, you have the following rights regarding your personal information:

  • Access and copy — view and obtain the information we hold about you;
  • Correction — update inaccurate or incomplete information;
  • Deletion — request deletion under lawful conditions;
  • Withdraw consent — withdraw any previously given consent;
  • Account deletion — close your account through settings or by contacting us.

To exercise these rights, contact us at support@thinkany.ai. We will verify and respond within 15 business days.

Children's Privacy

Our services are intended for users aged 18 or older. Minors should use the services under the guidance of a legal guardian, and the guardian must consent to this Policy on the minor's behalf.

Changes to This Policy

We may update this Privacy Policy from time to time. For material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via email or in-product notice. Continued use of the services constitutes acceptance of the updated Policy.

Contact Us

If you have any questions, complaints, or suggestions about this Privacy Policy, please contact us: